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Cultures by Toni P Ltd offers Special Orders. As the majority of our product is handmade and/or one-of-a-kind, we encourage our customers to request a size or length they truly want. Special Orders must be dealt with on a direct basis by contacting us via email on email@example.com. If we have components in stock, we can usually expedite your order within 2 weeks. If we need to order components, or make them, it could take up to 3 months to receive your order. If product is unavailable, we will notify you. Due to fluctuation in prices of precious metals, special orders are subject to price increases as dictated by the market situation. All prices on special orders will be quoted BEFORE the customer places the order. A 50%, non-refundable, deposit is required. Special Orders cannot be exchanged or returned for any reason.